How Do Children's Parks Retain More Customers And Attract Them To Consume?
how do children's parks retain more customers and attract them to consume?
1. Quality of service
Sometimes advertising is not as good as good service. Advertising is good. It means how many people know the information of your store, and the service is doing well and otherwise the key to the scale of the company's development. Therefore, improving the quality of service is the key to retaining customers to attract consumption again. The so-called service quality, that is, the quality of service for staff, the quality of service for children's park staff includes professional skills, polite language, humanized services, etc.; customer-centered, it is necessary to consider the feelings of tourists, respect the tourists, and fully mobilize tourists. The enthusiasm of the game is to achieve the effect of the tourists forgetting to play. .
2. Environmental sanitation
In addition to the service, environmental sanitation is also the point that the customer decides to stay, and whether the children's park decoration fits the theme. The health of the whole children's paradise, the level of simplicity, whether the service of the children's paradise is in place, etc., these details will be recorded in the mind, so that there is an overall score, if this score is not up to the standard, it will be in the children's playground store in the customer's mind. Pass directly in the options. Basically, the second visit is not considered, which is also a major reason for not being able to stay back.
3. Play experience
When parents take their children to play in the children's playground, it is nothing more than a fun to play with the children. If something unpleasant happens during play, then the parents will rarely bring the child to the second time. Therefore, in the face of parents' complaints, the store should respond quickly and solve problems so that your children's park can establish a good image in the hearts of parents. In order to retain customers with good.
4. Discount card
The membership card is a marketing tool for the park to establish contact with customers to increase the stickiness, and it has obvious effect on the customer's sticky increase. Therefore, park operators can often hold recommended discount membership card activities, and develop special items that are only open for members. Recommend customers to establish membership relationships in the form of preferential discounts, fun games, events, etc., thereby facilitating secondary consumption and improving the rate of return.
The above introduces the sharing of several paradise drainage methods and attracts customers' secondary consumption. I hope to help everyone. Children's Paradise wants to attract more customers into the store. In addition to the above points, it is necessary to analyze the market development trends, observe and meet the needs of customers, and only then can it become a favorite star paradise for customers. Bringing higher popularity to the park.